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Frequently Asked Questions

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PRODUCTS

What if I have trouble with building?
Are these blocks prone to breakage?
Are the blocks nontoxic? BPA free?
I can’t get the gear to turn easily with the handle. What do I do?
How safe is ClickBlock for my child?
Do the magnets move around when you shake the parts? Can the magnets fall out?
How much variety is there in each set? Is there too much of only one shape?
Can a ClickBlock set stand alone? Or do you have to buy other ClickBlock products?
Does each ClickBlock set come with examples and an instruction booklet?
What is present in each set apart from the pieces?

SHIPPING

When will my order ship?
Can I ship my order using multiple shipping methods?
Can I ship parts of my order to different addresses?
What if I want to ship to a P.O. Box?
How can I track my order?

RETURNS & EXCHANGES

Contact us via email at info@clickblock.com or call us at 224-248-9165. Our Customer Service hours are Monday – Friday, 9AM – 5PM CST (Closed Saturday – Sunday).
How do I return a package?
What do I do if my order is incomplete, incorrect or damaged?

Get The latest
Customer service

info@clickblock.com

Tel: 224-248-9165
(M-F : 9AM-5PM)

1100 Hicks Rd
Rolling Meadows, IL
60008

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STAY CONNECTED
ClickBlock Corporation
1100 Hicks Rd, Rolling Meadows, IL 60008 USA / Customer Service : T. 224-248-9165 / F. 847-517-2925 / info@clickblock.com / www.clickblock.com